FAQ
Last updated:
Common questions about Palette, answered directly.
For product-specific questions:
What is Palette?
Palette is a Copenhagen-based company building two products for AI-native teams:
- Palette Desktop, available today for working with supported AI agents on the files and folders your team uses.
- Palette OS, the wider company system we're building for shared context, skills, handoffs, and connected agent work. Its Context Library organizes scoped company context for people and agents.
How do Palette Desktop and Palette OS work together?
Each works on its own. They're better together.
Palette Desktop gives agents a workspace in your files and folders. Palette OS is a separate company-wide layer. In Desktop, people with Palette OS access can browse Context Library pages and mention a page in chat. The agent can read it when the Palette connector is connected.
Who is Palette for?
Two audiences, one for each product:
- Palette Desktop is for knowledge workers across every team but engineering: founders, GTM teams, ops, product managers, designers, and content people who've hit the ceiling of chat tools.
- Palette OS is for AI-forward teams rolling out AI across the company and hitting the context wall. It is currently in early access.
Most teams find they want both.
What about security and data privacy?
We only ingest the channels, projects, and tools you explicitly connect. Nothing is scraped or accessed without your permission. You control what's in, what's out, and you can disconnect anything at any time.
For Palette Desktop, your folder lives on your machine, or in Google Drive or Dropbox if you sync it there. Model traffic follows the agent and model access you choose, which can include a provider plan or API key, Palette Cloud, an on-device model, or a compatible self-hosted endpoint.
For Palette OS, each connection is opt-in. Palette applies scoped access when people or agents read context. See the connection pages for what each tool reads and does not read.
What does "design partner" mean?
Early access with a direct line to the team. Your input shapes the product. We ask you to use Palette with a small team, share honest feedback, and help us figure out what works. You get early access and close support. We get real-world signal.
Where can I read more?
- Welcome to Palette, start here if you're new
- Palette Desktop overview
- Context Library overview
- How the Context Library works
- Company
- Manifesto
