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Palette Desktop works on its own with just your workspace. Turn on the Palette context layer and your agents get live organizational context on top.
Your workspace is the folder you're working in. The context layer is everything happening around it.
When the context layer is on, your agent also knows:
So instead of an agent that knows the campaign brief, you get an agent that knows the campaign brief and that the launch date moved, the customer escalated, and the GTM sync was rescheduled.
The context layer is built in. Once your team has connected its tools, Palette Desktop reads from the same context layer automatically.
In a chat, the agent pulls context as needed. You don't paste it in. You don't have to remember to ask for it. It's there.
You can also ask the agent directly: "What's the team working on this week?" or "What changed since I was off?" The agent answers from the live context, not stale notes.
You can use Palette Desktop without the context layer. Just your workspace, your sessions, your chats. That's the full product.
The context layer is an additional layer for teams that want their agents to know what's happening across the org, not only what's in the folder.
Turn it on whenever you're ready.
The context layer is a separate setup from Palette Desktop:
See the for the full picture, or the to get going.
The workspace is where the work happens. The context layer is what makes the work informed.
A workspace without context can do good work, but the agent has to be told what's going on. A workspace with the context layer means the agent already knows, every time.
Most teams want both eventually. You can start with one.