Jira integration for Palette Context Library - Palette

Palette connects to your Jira Cloud instance and reads project activity from the projects you choose.

Capability	Details
Reads	Projects, issues, comments, changelogs, users
Doesn’t sync	Full sprint, board, custom-field, time-tracking, or audit-log state
Scope	Per-workspace. Jira Cloud connects to one Palette organization.

What Palette reads

Projects (name, key, type)
Issues created and updated (real-time via webhooks)
Comments on issues
Changelogs (what changed, before and after values)
Users (name, email, timezone)

What Palette doesn’t sync as full state

Sprint or board data
Custom-field state
Time tracking and worklogs
Issue history and audit logs
Permission configuration

Issue webhooks include human-readable changelog entries. When a webhook reports a change to a label, version, sprint, or custom field, Palette may capture that change even though it does not sync the full state for those features.

What you control

You choose which Jira projects to connect. Individual projects can be enabled or disabled per Palette team. Disconnect a project and Palette stops reading it.

Connection

Per-workspace. Your Jira Cloud instance connects to one Palette organization. Users are automatically matched by email. See How the Context Library works for the full picture, or go back to the Context Library quick start.