# About Palette: company, team, and Copenhagen Source: https://palette.team/docs/about/company Meet Palette's four Copenhagen-based founders building Palette Desktop and Palette OS, backed by Emblem, Acadian Ventures, and Ugly Duckling Ventures. Palette is based in Copenhagen, Denmark. We build tools for AI-native teams, backed by [Emblem](https://www.emblem.vc/), [Acadian Ventures](https://www.acadianventures.com/), and [Ugly Duckling Ventures](https://www.uglyduckling.ventures/). Palette Desktop is available today for working with agents on files and folders. [Palette OS](https://palette.team/os) is the wider company system we're building for shared context, skills, handoffs, and connected agent work. The [Context Library](/docs/os/overview) is its shared-context feature. Each can stand alone, and they are better together. Palette Desktop is one way to work with Palette OS, while compatible AI tools can connect through MCP. ## Team Four co-founders, all from the Copenhagen tech scene. Find us on [LinkedIn](https://www.linkedin.com/company/palette-team). **[Lars Ettrup](https://linkedin.com/in/larsettrup/)**, Co-founder & CEO. Previously Linkfire. **[Steffen Sommer](https://linkedin.com/in/steffendsommer)**, Co-founder & CTO. Previously Monstarlab. **[Brian Kyed](https://linkedin.com/in/briankyed/)**, Co-founder & CCO. Runs everything GTM. **[Christian Lomholt](https://linkedin.com/in/christianlomholt/)**, Co-founder. Previously Podimo, Planday. ## Where we are Early stage. Working closely with design partners, shipping weekly, iterating on what shared context actually looks like in practice. ## Value Yes, we currently have just one company value. Because it says everything we need. > **Ordentlighed** At the core of Palette is something deeply Danish: ordentlighed. It's hard to translate, but we know what it means. It means we care. About the work. About each other. About doing things properly, even when it's harder. We're not here to posture or play startup games. We want to build something real. Something useful. And do it in a way we're proud of. That means being honest, even when it's uncomfortable. Moving fast, but not breaking people. Having fun, but also thinking deeply. That's ordentlighed. And that's how we work. That's the kind of company we want to build. That's what we want Palette to feel like. ## Principles A few simple ideas guide how we build Palette. (See also our [Manifesto](/docs/about/manifesto) for the full belief system.) They help us stay focused, make better choices, and keep things human, even as we build with AI. **For the 99%, not the 1%.** No prompt engineers. No power users. Just real teams. **Painkiller before vitamin.** We solve real pain, not "nice-to-haves." **Respect the human work.** Let AI do what it should, so people can do what only they can. **Teams over individuals.** We care about the whole team. Not just leads. Not just ICs. The team wins together. ## Contact Palette Group ApS\ Vester Farimagsgade 1, 6. sal\ 1606 KΓΈbenhavn V\ Denmark Email: [hello@palette.team](mailto:hello@palette.team) ## Join us We're always curious to meet great people. Drop us a line at [hello@palette.team](mailto:hello@palette.team). # Palette FAQ: product, security, and early access Source: https://palette.team/docs/about/faq Learn what Palette Desktop and Palette OS do, how they work together, who they serve, and how Palette handles security, privacy, and early access today. Common questions about Palette, answered directly. For product-specific questions: * [Palette Desktop FAQ](/docs/desktop/faq) * [Context Library FAQ](/docs/os/faq) ## What is Palette? Palette is a Copenhagen-based company building two products for AI-native teams: * **[Palette Desktop](/docs/desktop/overview)**, available today for working with supported AI agents on the files and folders your team uses. * **[Palette OS](https://palette.team/os)**, the wider company system we're building for shared context, skills, handoffs, and connected agent work. Its [Context Library](/docs/os/overview) organizes scoped company context for people and agents. ## How do Palette Desktop and Palette OS work together? Each works on its own. They're better together. Palette Desktop gives agents a workspace in your files and folders. Palette OS is a separate company-wide layer. In Desktop, people with Palette OS access can browse Context Library pages and mention a page in chat. The agent can read it when the Palette connector is connected. ## Who is Palette for? Two audiences, one for each product: * **Palette Desktop** is for knowledge workers across every team but engineering: founders, GTM teams, ops, product managers, designers, and content people who've hit the ceiling of chat tools. * **Palette OS** is for AI-forward teams rolling out AI across the company and hitting the context wall. It is currently in early access. Most teams find they want both. ## What about security and data privacy? We only ingest the channels, projects, and tools you explicitly connect. Nothing is scraped or accessed without your permission. You control what's in, what's out, and you can disconnect anything at any time. For Palette Desktop, your folder lives on your machine, or in Google Drive or Dropbox if you sync it there. Model traffic follows the agent and model access you choose, which can include a provider plan or API key, Palette Cloud, an on-device model, or a compatible self-hosted endpoint. For Palette OS, each connection is opt-in. Palette applies scoped access when people or agents read context. See the connection pages for what each tool reads and does not read. ## What does "design partner" mean? Early access with a direct line to the team. Your input shapes the product. We ask you to use Palette with a small team, share honest feedback, and help us figure out what works. You get early access and close support. We get real-world signal. ## Where can I read more? * [Welcome to Palette](/docs/), start here if you're new * [Palette Desktop overview](/docs/desktop/overview) * [Context Library overview](/docs/os/overview) * [How the Context Library works](/docs/os/how-it-works) * [Company](/docs/about/company) * [Manifesto](/docs/about/manifesto) # AI agent glossary for teams using shared context Source: https://palette.team/docs/about/glossary Plain-English definitions of AI, agent, teamwork, and Palette terms, including tokens, context windows, MCP, workspaces, sessions, and shared context. Plain-English definitions for teams working with AI and agents. This glossary covers common AI concepts, ways of working across a team, and the language used in Palette. The focus is practical. Each definition explains what a term changes when people use AI at work. If a technical detail does not help you make a better decision, it is left out. ## Browse by topic **Palette:** [Artifact](#artifact), [Chat](#chat), [Checkpoint](#checkpoint), [Connection](#connection), [Connector Gateway](#connector-gateway), [Context Library](#context-library), [Context page](#context-page), [Handoff](#handoff), [Palette agent](#palette-agent), [Palette Desktop](#palette-desktop), [Palette OS](#palette-os), [Plan mode](#plan-mode), [Reference](#reference), [Session](#session), [Skill](#skill), [Workspace](#workspace) **AI basics:** [API key](#api-key), [Context](#context), [Context window](#context-window), [Evaluation](#evaluation-evals), [Generative AI](#generative-ai), [Grounding](#grounding), [Hallucination](#hallucination), [Large language model](#large-language-model-llm), [Model](#model), [Model provider](#model-provider), [On-device model](#on-device-model), [Prompt](#prompt), [Reasoning model](#reasoning-model), [Retrieval-augmented generation](#retrieval-augmented-generation-rag), [Token](#token) **Agents:** [AI agent](#ai-agent), [Agent harness](#agent-harness), [Agent memory](#agent-memory), [Human in the loop](#human-in-the-loop), [Instruction file](#instruction-file), [Model Context Protocol](#model-context-protocol-mcp), [Permissions](#permissions), [Prompt injection](#prompt-injection), [Sandbox](#sandbox), [System prompt](#system-prompt), [Tool use](#tool-use) **Teams and context:** [Agent-ready workspace](#agent-ready-workspace), [AI adoption lead](#ai-adoption-lead), [AI-native team](#ai-native-team), [Context engineering](#context-engineering), [Governance](#governance), [Markdown](#markdown), [Organizational context](#organizational-context), [Organizational memory](#organizational-memory), [Prompt engineering](#prompt-engineering), [Scope](#scope), [Shared context](#shared-context), [Workflow](#workflow) ## A ### Agent harness **Category:** Agents The software layer that runs an agent. It gives a model its instructions, tools, permissions, and working loop, then manages what happens between each model response. Claude Code, Codex, Gemini CLI, Mistral Vibe, and the Palette agent are different harnesses available in Palette Desktop. **Related:** [AI agent](#ai-agent), [Model](#model), [Tool use](#tool-use) ### Agent memory **Category:** Agents Information an agent can retain and use beyond the immediate message. Memory can come from saved conversation history, files, instruction files, or a shared system such as the Context Library. It is different from a model's context window, which only limits how much information can be considered at one time. **Related:** [Context window](#context-window), [Instruction file](#instruction-file), [Organizational memory](#organizational-memory) ### Agent-ready workspace **Category:** Teams and context A folder or shared environment organized so an agent can understand and work in it without a long explanation every time. Clear names, useful README files, written instructions, examples, and current decisions all help. Agent-ready does not mean machine-only. The same structure should make the work easier for people to navigate. **Related:** [Instruction file](#instruction-file), [Shared context](#shared-context), [Workspace](#workspace) ### AI adoption lead **Category:** Teams and context The person responsible for helping AI work across a company or team, regardless of their formal job title. They test tools, help colleagues adopt new ways of working, set practical rules, and often discover the company's context and governance gaps first. **Related:** [AI-native team](#ai-native-team), [Governance](#governance), [Shared context](#shared-context) ### AI agent **Category:** Agents A system that uses an AI model to work toward a goal over one or more steps. An agent can inspect information, choose tools, take actions, check the result, and continue. A model generates responses, while an agent adds the working loop and the ability to act. **Related:** [Agent harness](#agent-harness), [Model](#model), [Tool use](#tool-use) ### AI-native team **Category:** Teams and context A team that treats AI as part of how work gets done, not as an occasional writing assistant. People still set direction and make important decisions, while agents help research, draft, analyze, and execute. Buying AI licenses alone does not make a team AI-native. **Related:** [AI adoption lead](#ai-adoption-lead), [Human in the loop](#human-in-the-loop), [Workflow](#workflow) ### API key **Category:** AI basics A secret credential that lets software use a service, such as a model provider, on your account. When an agent uses your API key, usage is normally billed by that provider. Treat an API key like a password and never put it in a shared document, prompt, or public file. **Related:** [Model provider](#model-provider), [Token](#token) ### Artifact **Category:** Palette A file or output produced by a person or agent that can be kept, shared, or used in later work. In Palette, artifacts include shared Markdown and interactive HTML outputs. The useful distinction is between the conversation where work happened and the artifact worth carrying forward. **Related:** [Handoff](#handoff), [Organizational memory](#organizational-memory), [Workspace](#workspace) ## C ### Chat **Category:** Palette A conversation with one agent inside a Palette Desktop session. A session can contain several chats working on different parts of the same task, while all of them share the session's working copy of the folder. Learn more about [Chats in Palette Desktop](/docs/desktop/chats). **Related:** [AI agent](#ai-agent), [Session](#session), [Workspace](#workspace) ### Checkpoint **Category:** Palette A saved snapshot of work in a Palette Desktop folder or session. Checkpoints create a history you can inspect and restore, so experimentation does not depend on remembering every change or undoing it by hand. **Related:** [Session](#session), [Workspace](#workspace) ### Connection **Category:** Palette An organization-level link between Palette and a team tool such as Slack, Linear, GitHub, or Notion. Connections provide source material that can help keep the Context Library current. They are different from personal tools made available to agents through Connector Gateway. Learn more about [how the Context Library works](/docs/os/how-it-works). **Related:** [Connector Gateway](#connector-gateway), [Context Library](#context-library), [Model Context Protocol](#model-context-protocol-mcp) ### Connector Gateway **Category:** Palette An early Palette capability for connecting a personal tool once and making it available across the agents you use. The connection uses your own account and permissions. Google Calendar is the current pilot, so Connector Gateway should not yet be understood as a broad catalog of personal connectors. **Related:** [Connection](#connection), [Model Context Protocol](#model-context-protocol-mcp), [Permissions](#permissions) ### Context **Category:** AI basics The information available to a model when it produces a response. Context can include your prompt, conversation history, instructions, files, retrieved facts, and tool results. Better context usually improves relevance, but more context is not automatically better if it is stale, noisy, or contradictory. **Related:** [Context engineering](#context-engineering), [Context window](#context-window), [Shared context](#shared-context) ### Context engineering **Category:** Teams and context The practice of deciding what information an AI should receive, how it should be structured, and how it stays current. Prompt engineering improves the request. Context engineering improves the information environment around the request. **Related:** [Context](#context), [Prompt engineering](#prompt-engineering), [Grounding](#grounding) ### Context Library **Category:** Palette The Palette OS feature that organizes scoped context pages for an organization, its teams, and its users. Palette uses selected company activity and check-ins during a weekly generation step. People and supported agents can read the pages their permissions allow. Learn more about the [Context Library](/docs/os/overview). **Related:** [Connection](#connection), [Context page](#context-page), [Shared context](#shared-context) ### Context page **Category:** Palette An individual document in the Context Library, such as a company overview, team brief, or person profile. A page belongs to an organization, team, or user scope, which controls where it is available. Context pages are designed to be readable by both people and agents. **Related:** [Context Library](#context-library), [Scope](#scope), [Shared context](#shared-context) ### Context window **Category:** AI basics The maximum amount of information a model can consider in one request, measured in tokens. The window may contain instructions, chat history, files, and tool results as well as your latest message. A larger window helps with bigger tasks, but does not give a model permanent memory. **Related:** [Agent memory](#agent-memory), [Context](#context), [Token](#token) ## E ### Evaluation (evals) **Category:** AI basics A repeatable way to test how well a model, agent, prompt, or workflow performs a defined job. An evaluation might check factual accuracy, whether instructions were followed, or whether an action completed safely. Good evaluations use realistic examples and clear criteria instead of judging a few impressive outputs. **Related:** [Grounding](#grounding), [Hallucination](#hallucination), [Workflow](#workflow) ## G ### Generative AI **Category:** AI basics AI systems that create new content such as text, images, audio, video, or code in response to instructions and context. The output is generated from patterns learned during training, which is why it can be useful and fluent without being guaranteed correct. **Related:** [Hallucination](#hallucination), [Large language model](#large-language-model-llm), [Model](#model) ### Governance **Category:** Teams and context The rules and responsibilities that shape how a company uses AI. This includes approved tools, data access, retention, permissions, human review, and who is accountable when an agent takes an action. Good governance makes safe use easier instead of reducing everything to a ban. **Related:** [Human in the loop](#human-in-the-loop), [Permissions](#permissions), [Scope](#scope) ### Grounding **Category:** AI basics Connecting an AI response to relevant sources instead of relying only on what the model learned during training. Files, company context, search results, and tool data can all provide grounding. Grounding reduces unsupported answers, but a source can still be incomplete or wrong, so important claims may still need review. **Related:** [Context](#context), [Hallucination](#hallucination), [Retrieval-augmented generation](#retrieval-augmented-generation-rag) ## H ### Hallucination **Category:** AI basics An answer generated by an AI model that sounds plausible but is unsupported or incorrect. A hallucination is not deliberate deception. The model is producing likely text rather than checking truth by default. Grounding, evaluations, and human review reduce the risk. **Related:** [Evaluation](#evaluation-evals), [Grounding](#grounding), [Human in the loop](#human-in-the-loop) ### Handoff **Category:** Palette A package of work and context passed from one person or agent to another so they can continue without starting again. In Palette, a handoff can include a summary, instructions, references, and the intended recipient or team. It can be opened into a new or existing Desktop session. **Related:** [Artifact](#artifact), [Organizational memory](#organizational-memory), [Session](#session) ### Human in the loop **Category:** Agents A way of working where a person reviews, approves, corrects, or redirects an agent at meaningful points. The human does not need to approve every small step. The goal is to place judgment before consequential actions such as publishing, sending, spending, deleting, or saving changes into shared work. **Related:** [Governance](#governance), [Permissions](#permissions), [Plan mode](#plan-mode) ## I ### Instruction file **Category:** Agents A file that tells an agent how to work in a folder or project. Files such as `AGENTS.md` and `CLAUDE.md` can describe the team, structure, conventions, and checks an agent should follow. Different agent tools read different filenames, so the instructions should remain consistent across the files your team uses. Learn more about [working with AGENTS.md and CLAUDE.md](/docs/desktop/claude-md-and-agents-md). **Related:** [Agent-ready workspace](#agent-ready-workspace), [System prompt](#system-prompt), [Workspace](#workspace) ## L ### Large language model (LLM) **Category:** AI basics A model trained on large amounts of text so it can understand and generate language. Models such as Claude, GPT, Gemini, and Mistral can summarize, draft, classify, and reason over text. An LLM is the engine, not the complete agent that plans work and uses tools. **Related:** [AI agent](#ai-agent), [Model](#model), [Model provider](#model-provider) ## M ### Markdown **Category:** Teams and context A plain-text format that adds simple structure with headings, lists, links, and other marks. Markdown files use the `.md` extension and remain readable without special software. That makes them useful for shared context because people and agents can both read and edit them reliably. **Related:** [Agent-ready workspace](#agent-ready-workspace), [Artifact](#artifact), [Instruction file](#instruction-file) ### Model **Category:** AI basics The AI engine that interprets input and generates output. Models vary in capability, speed, cost, context window, and whether they can work with text, images, or other media. The same model can be used through different agents, and one agent may let you choose between several models. **Related:** [Agent harness](#agent-harness), [Large language model](#large-language-model-llm), [Model provider](#model-provider) ### Model Context Protocol (MCP) **Category:** Agents An open standard that lets AI agents connect to external tools and information through a common interface. An MCP server can offer resources to read and tools to call. Palette uses MCP to make company context, skills, handoffs, and supported connector tools available to agents. Learn more about [Palette MCP](/docs/os/mcp). **Related:** [Connection](#connection), [Connector Gateway](#connector-gateway), [Tool use](#tool-use) ### Model provider **Category:** AI basics A company or service that develops or operates AI models. Anthropic, OpenAI, Google, and Mistral are model providers. Your choice of provider affects available models, billing, data handling, and access methods, but it does not by itself determine which agent interface you use. **Related:** [API key](#api-key), [Model](#model), [On-device model](#on-device-model) ## O ### On-device model **Category:** AI basics A model that runs on your own computer instead of sending each model request to a hosted provider. This can support offline work and keeps model inference local, but performance and model size depend on the computer's available memory and processing power. **Related:** [Model](#model), [Model provider](#model-provider), [Palette agent](#palette-agent) ### Organizational context **Category:** Teams and context The shared information needed to understand how a company currently works. It includes goals, responsibilities, decisions, customers, projects, constraints, and the reasons behind them. Tool data shows individual events, while organizational context explains what those events mean together. **Related:** [Context Library](#context-library), [Organizational memory](#organizational-memory), [Shared context](#shared-context) ### Organizational memory **Category:** Teams and context The durable record of what a company has learned, decided, and changed over time. It can live in docs, logs, decisions, artifacts, and handoffs. Context helps with the work happening now, while memory helps a team understand how it got there and avoid repeating old work. **Related:** [Agent memory](#agent-memory), [Artifact](#artifact), [Organizational context](#organizational-context) ## P ### Palette agent **Category:** Palette Palette's own agent harness inside Palette Desktop. It can use a model through Palette Cloud, run an on-device model, or connect to a compatible self-hosted endpoint. It appears beside Claude Code, Codex, Gemini CLI, and Mistral Vibe when you choose an agent for a chat. Learn more about the [Palette agent](/docs/desktop/palette-agent). **Related:** [Agent harness](#agent-harness), [On-device model](#on-device-model), [Palette Desktop](#palette-desktop) ### Palette Desktop **Category:** Palette A desktop app for running AI agents on the files and folders where your team works. A folder becomes a workspace, sessions create safe working copies, and you review changes before saving them back. Desktop supports the Palette agent, Claude Code, Codex, Gemini CLI, and Mistral Vibe. Learn more about [Palette Desktop](/docs/desktop/overview). **Related:** [Chat](#chat), [Session](#session), [Workspace](#workspace) ### Palette OS **Category:** Palette The wider company system Palette is building for shared context, skills, handoffs, and connected agent work. Palette Desktop is one way to work with Palette OS, and compatible AI tools can connect through MCP. Palette OS is currently in early access. **Related:** [Context Library](#context-library), [Model Context Protocol](#model-context-protocol-mcp), [Skill](#skill) ### Permissions **Category:** Agents Rules that determine what an agent can read, change, run, or send. Permissions may apply to folders, tools, accounts, or individual actions. Give an agent enough access to complete the task, then require review for actions that are hard to reverse or affect other people. **Related:** [Governance](#governance), [Human in the loop](#human-in-the-loop), [Sandbox](#sandbox) ### Plan mode **Category:** Palette A Palette Desktop chat setting where the agent proposes an approach before it starts changing files. Plan mode is useful when the task is broad, the direction is uncertain, or you want to agree on the outcome before work begins. Learn more about [Plan mode](/docs/desktop/plan-mode). **Related:** [Human in the loop](#human-in-the-loop), [Permissions](#permissions), [Session](#session) ### Prompt **Category:** AI basics The request or instruction given to a model or agent. A useful prompt makes the goal, relevant constraints, and expected result clear. It does not need to contain every piece of background if the agent can read that context from files, tools, or a shared library. **Related:** [Context](#context), [Prompt engineering](#prompt-engineering), [System prompt](#system-prompt) ### Prompt engineering **Category:** Teams and context The practice of improving instructions so a model or agent produces a more useful result. This can include a clear role, examples, constraints, output format, and success criteria. Prompt engineering shapes the request, while context engineering shapes the information available around it. **Related:** [Context engineering](#context-engineering), [Prompt](#prompt), [System prompt](#system-prompt) ### Prompt injection **Category:** Agents An attack or failure mode where untrusted content contains instructions intended to redirect an agent. The instructions may be hidden in a webpage, email, file, or tool result. Permissions, trusted sources, and human confirmation before consequential actions help limit the damage. **Related:** [Governance](#governance), [Permissions](#permissions), [Tool use](#tool-use) ## R ### Reasoning model **Category:** AI basics A model optimized to spend more computation on multi-step problems before answering. Reasoning models can be useful for planning, analysis, and difficult tradeoffs, but they may take longer and use more tokens than faster general-purpose models. **Related:** [Model](#model), [Token](#token) ### Reference **Category:** Palette A folder outside the current Palette Desktop workspace that you make available to an agent as additional context. The reference remains separate from the workspace, so you do not need to copy its contents into the folder you are working in. References belong to the person's Desktop setup rather than traveling automatically with a shared workspace. Learn more about [References](/docs/desktop/references). **Related:** [Context](#context), [Permissions](#permissions), [Workspace](#workspace) ### Retrieval-augmented generation (RAG) **Category:** AI basics A method where a system retrieves relevant information before asking a model to generate an answer. Retrieval can ground the answer in current or private sources that were not part of the model's training. RAG is one way to provide context, not a guarantee that the right source was found or interpreted correctly. **Related:** [Context](#context), [Grounding](#grounding), [Hallucination](#hallucination) ## S ### Sandbox **Category:** Agents An isolated working area that limits where an agent can act. In Palette Desktop, a session gives work its own copy of the workspace, while chat permissions control whether the agent can reach beyond the folders you have made available. Sandboxing makes experimentation safer, but it does not replace reviewing consequential changes. **Related:** [Human in the loop](#human-in-the-loop), [Permissions](#permissions), [Session](#session) ### Scope **Category:** Teams and context The level at which context, skills, or other shared assets are available. Palette uses organization, team, and user scopes so information can be shared broadly or kept close to the people who need it. Scope is about access and relevance, not just where a file happens to be stored. **Related:** [Context page](#context-page), [Governance](#governance), [Skill](#skill) ### Session **Category:** Palette A safe working copy of a Palette Desktop workspace. A session can hold several chats, lets agents change files without immediately changing the shared folder, and gives you a review step before saving work back. Several sessions can explore different directions in parallel. Learn more about [Sessions](/docs/desktop/sessions). **Related:** [Chat](#chat), [Checkpoint](#checkpoint), [Workspace](#workspace) ### Shared context **Category:** Teams and context Information that a team deliberately makes available across people and agents. Shared context can include strategy, decisions, roles, customer knowledge, and working conventions. It should be scoped and maintained, not pasted as one enormous prompt into every conversation. **Related:** [Context engineering](#context-engineering), [Context Library](#context-library), [Organizational context](#organizational-context) ### Skill **Category:** Palette A reusable package that teaches an agent how to perform a particular kind of work. A skill can contain instructions, examples, templates, reference material, and scripts. Palette OS is being built so skills can be shared at organization, team, or user scope. **Related:** [AI agent](#ai-agent), [Scope](#scope), [Workflow](#workflow) ### System prompt **Category:** Agents Starting instructions supplied to a model by the application or agent harness. A system prompt can define behavior, boundaries, and how tools should be used before the user's prompt is added. It is only one layer of instruction, files and live context may add more. **Related:** [Agent harness](#agent-harness), [Instruction file](#instruction-file), [Prompt](#prompt) ## T ### Token **Category:** AI basics A small unit of text processed by a language model. A token is not the same as a word, and the exact split depends on the model and language. Input and output tokens affect context limits, response time, and API usage costs. **Related:** [API key](#api-key), [Context window](#context-window), [Reasoning model](#reasoning-model) ### Tool use **Category:** Agents The ability of a model or agent to request an action outside text generation, such as searching the web, reading a file, querying a system, or updating a document. The surrounding agent or application executes the tool and returns the result to the model. Permissions determine which tools and actions are allowed. **Related:** [AI agent](#ai-agent), [Model Context Protocol](#model-context-protocol-mcp), [Permissions](#permissions) ## W ### Workflow **Category:** Teams and context A repeatable sequence of steps that turns an input into an outcome. An AI workflow may combine people, agents, skills, tools, and approval points. The best workflow does not automate every step. It puts automation where it removes routine work and keeps human judgment where it matters. **Related:** [AI-native team](#ai-native-team), [Human in the loop](#human-in-the-loop), [Skill](#skill) ### Workspace **Category:** Palette A folder opened in Palette Desktop as the main place for a piece of work. The folder and its files are the source of truth, and it can be local or shared through a service such as Google Drive or Dropbox. Sessions let agents work on safe copies before changes are saved back to the workspace. Learn more about [Workspaces](/docs/desktop/workspaces). **Related:** [Agent-ready workspace](#agent-ready-workspace), [Reference](#reference), [Session](#session) ## Related * [Welcome to Palette](/docs/) * [Palette Desktop](/docs/desktop/overview) * [Context Library](/docs/os/overview) * [Working with AGENTS.md and CLAUDE.md](/docs/desktop/claude-md-and-agents-md) # Palette vision and manifesto for AI-native teams Source: https://palette.team/docs/about/manifesto Read why knowledge work is changing, why individuals now move faster than organizations, and why AI-native teams need maintained, shared context as they scale. **Vision:** Free knowledge workers to think, create, and decide. **Mission:** Increase the number of small teams doing big things. ## The individual got faster than the organization Will AI kill knowledge work, or save it? For the last decade, knowledge work has drifted away from its original promise. It was supposed to be about thinking, creating, deciding, solving hard problems, and building new things. Instead, too much of it became status meetings, reporting, coordination, documentation, alignment rituals, tool maintenance, and burnout. Very little of modern knowledge work actually feels like deep work. We believe AI changes that. But not in the simple way people often describe. AI does not just automate knowledge work. It changes the unit of work. More and more work now happens inside sessions between humans and agents. Research, reasoning, drafting, analysis, planning, decisions, and execution happen before anything reaches a doc, ticket, CRM, or meeting. That creates a new reality: the work gets faster, but the context of how it happened becomes harder to see, share, govern, and reuse. The promise is that humans get to spend more time on the real work. Thinking. Creating. Deciding. The risk is that the reasoning behind that work disappears into AI sessions the rest of the organization cannot see. ## The shift Every serious knowledge organization will have to decide what AI-native means for them. We do not know exactly what that looks like. But the direction is becoming clearer. The session is becoming a new unit of knowledge work. Many teams will become smaller, faster, and more leveraged. More people will manage work through agents. More people will operate like builders and innovators inside their own domain. But speed alone will not be enough. Soon, everyone will be able to execute more. Models will become more powerful and more accessible. The real edge will be judgment. What do you choose to build? What do you choose not to build? What is your taste? What do you understand about your customers, your market, your product, and your organization that others do not? In an AI-native world, a growing share of digital execution becomes cheaper. Judgment, context, and taste become more valuable. ## What we felt ourselves Around January, something changed for us. We started doing more deep work than we have done at almost any other point in our careers. We spent more time planning, thinking, exploring solutions, and making calls. We used agents to execute. We used sessions to reason. We moved faster. Everyone could produce more. But that speed created a new bottleneck. Context switching became harder. Reviewing became harder. Sharing what had happened became harder. Standups and demos took too long because too much had been done. Traditional tools started feeling too slow and too rigid. The individual became faster than the organization's ability to absorb the work. That is the important part. AI does not just make people more productive. It creates a new organizational problem: people can now think, explore, and execute faster than the company can understand, coordinate, and compound. This is the gap Palette has to close. ## The burning platform Companies are caught between two bad options. Jump blindly into AI, buy tools, give people access, and hope it creates value. Or wait, move cautiously, and risk being left behind. Most organizations are somewhere in the middle: convinced AI matters, but unsure how to operationalize it. They see pockets of adoption, but not system-level change. Engineering teams are often the first to figure it out because the loop is visible. Code can be written, reviewed, tested, and shipped. The rest of the organization is harder. Strategy, sales, customer success, operations, product, leadership, and people work are full of tacit knowledge. Reasoning. Trade-offs. Customer nuance. Decision history. Context. Taste. AI can help with all of this, but only if the organization has a system for capturing, maintaining, and reusing the context the work depends on. Without that, AI creates a strange new failure mode: everyone moves faster, but the organization remembers less. ## The old system is breaking For the last two decades, companies coordinated through systems of record. Slack held conversations. Jira and Linear held work. GitHub held code. Notion and Confluence held knowledge. Salesforce and HubSpot held customers. These systems were imperfect, but they gave organizations something important: work left traces. Now more of the highest-value work happens before the artifact exists. It happens inside AI sessions and agent loops. This is where people are thinking. This is where agents are helping. This is where decisions begin to form. But most of it is invisible to the organization. Even when the output is shared, the reasoning often is not. The company is no longer losing knowledge only because people fail to write things down. It is losing knowledge because the work itself has moved into sessions the organization does not understand. ## The new system of context AI-native organizations do not just need better search, better docs, or more meetings. They need maintained, shared context that captures what happened inside the work, not just the final artifact. A system that helps the organization understand: * What do we know? * What did we decide? * What is current? * What changed? * Who owns it? * What should humans know before deciding? * What should agents know before acting? * What's holding us back? * What is important? This is not documentation in the old sense. It is the connective tissue between human reasoning, agent execution, and organizational memory. Because when everyone has access to powerful models, the model is not the moat. The tools are not the moat. The ability to generate output is not the moat. The moat is the organization's accumulated judgment. Its context. Its taste. Its decisions. Its customer understanding. Its history. Its collective know-how. That is what agents need in order to act well. That is what humans need in order to decide well. That is what Palette should organize. ## Why now AI adoption is no longer theoretical. People are using agents. Work is happening in sessions. Teams are moving faster. But the organization is struggling to keep up. The first wave of AI adoption was about access: give people ChatGPT, Claude, Copilot, Cursor, or internal agents. The next wave is about coordination: how does the organization understand, govern, and compound the work happening through those tools? At the same time, AI makes it possible to capture something organizations have always wanted but rarely had: the thinking behind the work. Traditional tools mostly captured outcomes. AI sessions can expose the process: the reasoning, alternatives, trade-offs, questions, assumptions, and decisions that led to the outcome. That is a new kind of organizational context. Not just a knowledge base. A living, shared context for humans and agents. ## What we believe We believe knowledge work will not disappear. It will be redefined. We believe the best organizations will be the ones where agents execute and humans decide. We believe speed will become table stakes, and judgment will become the edge. We believe Palette should help organizations move at the speed of their ambition without losing their collective intelligence. We exist to free knowledge workers to think, create, and decide. We do it by increasing the number of small teams doing big things. This is the story we can build around. Not AI for more output. AI for better work. Not replacing knowledge work. Freeing it. Learn more [about the team](/docs/about/company) building Palette, or start with the [Welcome guide](/docs/). # Changelog Source: https://palette.team/docs/changelog What shipped in Palette Desktop and Palette, newest first. **October 22, 2026** ## **Start from Home, not a blank page**